Effective date: September 7, 2026.
1. Scope
This Privacy Policy applies to personal data submitted to ST Zhongyi Pack and Shantou Zhongyi Plastic Products Co., Ltd. through this website, including product enquiries, RFQs, contact forms, catalogue requests and direct communications initiated from the site.
2. Controller and contact
The website is operated for Shantou Zhongyi Plastic Products Co., Ltd., Guangdong, China. For privacy enquiries, use the commercial contact channels published on this website.
3. Data we may collect
Depending on the enquiry, we may collect name, company, business email, telephone or WhatsApp number, country or market, product or model, quantity, application, project timing, customisation requirements, reference URLs and the message or files voluntarily supplied by the requester. We do not ask for government identifiers, payment-card information or sensitive personal data through the standard RFQ form.
4. How data is collected
Data is normally collected directly from the person submitting a form or contacting the sales team. Basic technical information may also be processed by the web server for security, error handling and service operation.
5. Purposes of processing
We use enquiry data to respond to requests, prepare quotations, clarify specifications, arrange samples, route enquiries to an appropriate sales representative, maintain commercial records, prevent abuse and operate and secure the website. We may also use aggregated, non-identifying information to improve website structure and product presentation.
6. Data minimisation
We aim to request information that is relevant to the commercial purpose of the enquiry. You should not submit sensitive personal data, confidential credentials or information belonging to another person unless you are authorised to do so.
7. Legal basis and permissions
The legal basis for processing depends on the jurisdiction and circumstances. Where consent is required, we will seek it in an appropriate manner. Other processing may be necessary to respond to a business request, perform a requested commercial step, protect the website or comply with applicable law.
8. Sharing and processors
Information may be accessible to authorised employees, sales representatives, hosting or infrastructure providers, security providers and communication services where reasonably necessary to operate the website and respond to an enquiry. We do not sell submitted business contact information.
9. International processing and transfers
Because the business serves international buyers and operates from China, information may be accessed or processed across borders. Where a jurisdiction imposes requirements on international transfers, the applicable safeguards and legal requirements should be assessed for the relevant processing activity.
10. Retention
We retain enquiry information for as long as reasonably necessary to handle the commercial relationship, maintain records, resolve disputes, protect the website or comply with legal obligations. Retention periods may differ by record type and applicable law. When information is no longer required, it should be securely deleted, anonymised or otherwise disposed of where appropriate.
11. Security
We use reasonable administrative, organisational and technical measures appropriate to the nature of the information, including access controls, authenticated administration, CSRF protection, secure transmission where HTTPS is enabled, and limited access to enquiry records. No internet transmission or storage system can be guaranteed to be completely secure.
12. Your rights
Depending on applicable law, individuals may have rights relating to notice, access, obtaining a copy, correction, completion or update, objection or restriction, withdrawal of consent, deletion or destruction where applicable, and information about how their data is processed. Requests should be sent through the commercial contact channels with enough information for us to identify the relevant enquiry.
13. GCC and regional privacy frameworks
For Saudi Arabia, the Saudi Personal Data Protection Law and its implementing regulations may apply to relevant processing. For the UAE, Federal Decree-Law No. 45 of 2021 Regarding the Protection of Personal Data provides a federal framework for personal-data processing. For Qatar, Law No. 13 of 2016 Concerning Personal Data Privacy Protection applies to relevant processing. The application of each framework depends on facts, scope and jurisdiction; this website policy is not a blanket statement of compliance with every local requirement.
14. Children and sensitive information
This is a professional B2B website and is not directed to children. Please do not submit health, biometric, financial-account, identity-document or other sensitive personal data through a standard RFQ unless specifically requested through an appropriate secure process.
15. Direct marketing
We do not treat a submitted RFQ as blanket consent to unrelated marketing. If marketing communications are introduced, they should use an appropriate permission or legal basis and provide a practical opt-out mechanism where required.
16. Changes to this policy
We may update this policy when the website, processing activities or applicable requirements change. The effective date at the top will be updated when a material revision is published.
17. Contact
For privacy requests, corrections or questions about information submitted through this website, contact ST Zhongyi Pack using the business contact details published on the website.